How can I create an account?
Kindly allow 3-5 business days for your order to be processed and shipped. Most ready to ship orders will ship more quickly and a more precise turnaround time will be noted on all item descriptions. During extremely large pre-orders, shipping may take longer than the 3-5 day window. Please be mindful when placing your order.
Returns on Ready ship items
We truly hope you love your W.D. Wolf purchase! Due to the limited nature of our product, all sales are final. Of course, if your item is defective upon receipt, you may return it within 7 days of initial shipment for an exchange. If an exchange is not available, your order will be refunded. If your return is postmarked after our 7-day return period, the package will be mailed back to you.
To begin the return process, simply complete this RETURN REQUEST FORM (right-click to save to computer) and message us on Facebook with your order number for help. Be sure to print the form and include it in your returned package. A ticket will be created upon receipt of your facebook message.
Please note, our items are intended for personal use and we reserve the right to limit the number of allowable returns. Unopened packages marked "return to sender" will no longer be accepted. We reserve the right to keep these packages or mail them back at the buyer's expense.
Returns on Pre-Order Items
Pre-order items are made specifically for you in a size requested by you. For this reason, pre-order items are considered a final sale and cannot be returned for refund. Defective/flawed pre-order item(s) will be exchanged if available. If an exchange is not available, a refund will be issued.
*Items are intended for personal use and we reserve the right to limit the number of allowable returns.
How can I purchase?
Please join us here every other Thursday evening at 8:00 PM CST to purchase. Information on upcoming sales is typically shared on our Facebook page during the week of the sale. You won’t want to miss the sneak peeks and company fun facts shared via our page, so follow us today!
Several times a year we offer “Bargain Bin” sales in which we discount existing inventory, factory seconds, and other items with minor flaws. These sales are generally (but not always!) announced prior and occur on a night other than our standard Thursday night sales.
Who doesn’t love a good surprise?! Every now and again we will offer a surprise sale to delight our customers. Watch our Facebook page and Instagram for more updates!
Do you ever need models?
We adore when you share images of your wolf pack! We encourage you to contact us via Facebook or tag us on Instagram (#wolfieforlife, @wdwolfpack, #repthepack) to show us your wolfie spirit! We will have upcoming opportunities to feature your little ones in some of our new styles. Check back often!
Do you sell wholesale?
Due to the limited nature of our clothing, we do not offer wholesale at this time.